As a Licensee, you are required to monitor and supervise the activities of your Representatives. The traditional model to satisfy this obligation is for licensees to arrange for client files of their Representatives to be reviewed at least annually.
We will help you with your monitoring and supervision requirements through the following activities:
- Representative Client File Reviews
- Pre-Vets
- Spot checks
- Special investigations
- Ad hoc reviews, as required
We will work with your business to ensure the appropriate monitoring and supervision framework is implemented.
We will also work with your business to address and mitigate issues identified in the audit process. We can help you determine whether issues are systemic, analyse them, and identify and implement appropriate remedial action plans for the business and/or the Representative. We have significant experience in the identification and classification of breaches, assisting licensees to conduct thorough incident evaluations and, when required, collating the required information to prepare ASIC breach notifications.
Want an independent set of eyes on your client files? We can help.